Tezcom collects information for registration of service plans. When registering, you may be asked to enter your personal identifying information, billing information and address, and other contact information.
Tezcom uses the information it collects for the purposes of providing computer software services; improving customer services by allowing Tezcom to effectively respond to your service requests and support needs; and processing transactions.
Tezcom protects your privacy by implementing a variety of security measures to maintain the safety of your personal information.
Tezcom does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Your information may be provided to trusted third parties who assist us in providing services and billing, so long as those parties keep your information confidential. Tezcom may also release your information when we believe release is appropriate to comply with law, to enforce our policies, or to protect our rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Tezcom may set cookies for your web browser as you visit our website, use our services, or visit a website where Tezcom provides ads, content, or analytics. A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on websites. Cookies may be used to store items such as identifiers and user preferences. Cookies also generally hold information, including data strings that contain a unique user ID which allow websites, including Tezcom and tezcompccare.com, to customize your experiences on the sites and gather information about your navigation of the sites. For example, cookies allow us, and others who place and access cookies on our sites, to keep track of your online ordering, alert you to new services or promotional opportunities based on your current services, provide general internal and customer analytics, and to help detect fraudulent activity.
Opt out Anytime If you choose to sign up for our newsletter or any other future communication from us ,you may opt out anytime by emailing or writing us to email@example.com or you may call us at 1-855-854-1405.
We collect information from you in various ways when you use our websites and Applications. We may collect personal information you directly provide on our websites. In addition, we may collect personal information from you as a user of our Applications. Information collected may includes name and email address, demographic information such as gender, education, birth date, preferences, and interests, and any other information requested from you. We may supplement this information with information collected from other companies. In addition, when you visit our websites, some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every website you visit including ours. That information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and referring website addresses. We may also collect information about your computer's operating system and information about your usage and activity on our websites.
A website may set a cookie to the browser if the browser's preferences allow it. A browser only permits a website to access the cookies it has set, not those set by other websites. You can manage cookies by using features and functions available on most Internet browsers. For example, most browsers will allow you to choose what cookies can be placed on your computer and to delete or disable cookies. You can find instructions for managing cookie controls on websites for particular browsers.
As part of our commitment to providing the best possible service to our customers we record all telephone calls answered in our contact centers. This helps us to identify ways that we can provide you with a better service.
Tezcom records calls for staff training purposes, for reporting on the types and numbers of enquiries we receive, and to ensure we have an accurate record of your call. The recordings allow us to find ways to simplify and improve our service to you. The recordings also may be needed to support any transactions that take place over the phone and/or if there is a dispute.
Tezcom will give you verbal notification that the call is being recorded. Tezcom understands your personal information is important and we are committed to protecting your privacy. We store the recordings securely for up to ____ years and destroy them after this period.